Terms

The software

Pulli is licensed, not sold. We offer two tiers:

Free

A complete download manager. No cost, no expiry. We grant you a personal, non-exclusive, non-transferable license to use the software on one Mac.

Pro

A paid add-on on the same key. Caps and features are listed on the pricing page.

For the full feature comparison, see our pricing page .

Your account key

Pulli doesn't use usernames or passwords. Your account is a random key like pulli-XXXX-XXXX-XXXX. You generate it at /key and it stays on your device.

You are responsible for keeping your key safe. Anyone with your key can manage the license. If you lose it, you can recover it with an attached email at /key . Without an email on file, we cannot recover a lost key.

Devices

Each key activates one Mac. If that Mac stops checking in for 180 days, we release the seat so you can activate another.

Subscriptions and billing

Pulli Pro is sold as a monthly subscription, a yearly subscription, or a one-time purchase. Current prices are on the pricing page and may change. An existing subscription keeps its price until renewal.

Creem is our merchant of record. Creem processes payments, stores card details, manages subscriptions, and handles refunds. We never see your card. After you pay, Creem emails a link to the customer portal. Cancel there. You can also email support@pulli.app.

Monthly and yearly subscriptions renew until you cancel. When you cancel, Pro features continue until the end of the paid period, then the key lapses to Free. Your fetches stay on your Mac.

Refund requests go through Creem. They evaluate refunds per their own policy and buyer terms. For help, email support@pulli.app.

One-time Pro license

A one-time purchase unlocks the Pro tier for as long as we offer that tier. Plans above Pro, if we add them, are separate. We can stop distributing the app.

What you fetch

Pulli fetches files you point it at. Those files stay on your Mac. You are responsible for having the right to fetch them. We do not host, scan, or police the contents of your queue.

Acceptable use

A few ground rules:

• Don't redistribute, resell, or sublicense the software
• Don't share your key or bypass Pro without paying
• Don't flood the license or update API
• Don't use Pulli to attack systems or to fetch material you have no right to

Intellectual property

We own Pulli and its source code. The software is licensed to you under these terms, not sold. Open-source components bundled with Pulli retain their original licenses.

No warranty

Pulli is provided "as is," without warranty of any kind. We don't guarantee the app will run without interruption or work on every macOS configuration. You use it at your own risk.

Limitation of liability

To the extent permitted by law, our total liability for any claim arising from your use of Pulli is capped at the amount you paid us in the 12 months before the claim. If you are a free user who never paid, the cap is $1.

Leaving

You can stop using Pulli at any time. Delete the key at /key , or email us. See our privacy policy for what erasure covers.

Deleting the key removes the account on our side. It does not cancel a Creem subscription. Cancel the subscription in the customer portal first if you have one.

Our right to stop a key

We can suspend or revoke a key that floods the API, bypasses Pro, or otherwise breaks these terms. A paid period that we cut short for that reason is not refunded by us. Creem still handles refunds under their buyer terms.

Changes to these terms

We update this page when the terms change. The "last updated" date above reflects the most recent revision. Material changes will also be announced in the app.

Contact

Questions about these terms? Email support@pulli.app.